How to choose a good strata manager?

Choosing a good strata manager involves considering several factors: Experience and Licensing: Ensure they are fully licensed and have a proven track record in strata management. Communication Skills: A good strata manager should be responsive and proactive in communication. Service Offerings: Look for comprehensive services that include financial management, maintenance coordination, and conflict resolution. Reputation: Check reviews and references from other property owners. Leadership: A Strata Manager should provide you with information, guidance, and proactive support to ensure you’re fully informed to make the right decisions and resolve issues rather than merely acting as a post box. At Premium Strata, our fully licensed managers handle smaller portfolio sizes, allowing for more personalised and proactive service.

What is a strata manager responsible for?

A strata manager is responsible for the administration and management of a strata scheme. Key duties include: Financial Management: Managing the strata’s budget, levies, and expenses. Maintenance and Repairs: Coordinating regular maintenance and emergency repairs. Compliance: Ensuring the strata scheme complies with all relevant laws and regulations. Communication: Facilitating communication between owners and addressing any disputes or issues. Strata managers play a crucial role in maintaining and administrating the property and ensuring smooth operations within the strata scheme.

Professional Strata Manager in Sydney

Strata Management, Making A Lasting Impact
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We’ll donate 100% of your first month’s fee to the Women’s Housing Company
which provides safe and affordable housing for women in need.
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Unique needs require a personal touch

At Premium Strata, our Diamond-Class Service shines with clarity, precision, and enduring value akin to a perfectly cut diamond.

Rooted in a commitment to industry-leading service standards, we craft an unparalleled strata management experience that reflects the brilliance and resilience of this timeless gem.

Premium Strata are professional strata managers in Sydney providing responsive & licensed strata services across NSW.

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Our Diamond-Class Service

Same-day communication returns

We are dedicated to returning all phone calls and emails by close of business – same day.

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Weekly creditor payments

We ensure your contractors are paid promptly through weekly invoice processing.

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24/7 emergency assistance

Access round-the-clock support, backed by a licensed strata manager who will assist with your after-hours emergency.

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Regular updates

Stay informed with frequent updates on meeting resolutions and ongoing issues.

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Monthly financial reporting

Receive monthly financial reports to assist with effective repairs and maintenance planning, keeping you informed of the current financial status as it arises.

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Prompt Work Orders

Work orders are raised within 24 hours, with emergencies addressed immediately.

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What makes Premium Strata a standout service?

Premium Strata is driven by a philosophy that prioritises quality over quantity. Our licensed strata managers are assigned smaller portfolio sizes and supported by dedicated strata assistants, allowing them to provide proactive, personalised service and responsive strata management across Sydney.

Excellence in Strata Management

Our service not only anticipates our clients’ needs and aspirations but also ensures that every interaction is marked by responsiveness, genuine care, and leadership. We provide guidance and proactive support, resolving issues rather than merely acting as a post box.

We are a respected Strata Management company, recognised by the Strata Community Association (NSW) with the “Strata Community Management Business – Medium” award in 2021 and “Large” in 2024.

Expertise in Strata Management
100% of our Strata Managers are fully licensed, with 78% holding prestigious Class 1 certification with SCA.
Personalised Boutique Service
Our licensed Strata Managers manage a smaller portfolio than industry norms, guaranteeing you receive prompt, attentive, and proactive service rather than reactive or non-responsive management.
Versatile Portfolio Management
From intimate two-lot buildings to expansive, mixed-use schemes, we meticulously tailor our resources to address your property’s unique management needs with seamless precision.
Operational Excellence
Our Strata Managers handle smaller portfolios and have dedicated Strata Assistants, supported by a fully-equipped in-house admin and accounting team, and empowered by a robust leadership team – reflecting our commitment to operational excellence.
Industry Top Voice
Premium Strata, led by CEO Leanne Habib, actively contributes insights to industry bodies and online platforms, driving the advancement and refinement of industry regulations. Learn more
Comprehensive Title Management
Specialising in Strata, Community, Neighbourhood Associations, BMC, and Company Titles, we at Premium Strata posses the essential skills and in-depth knowledge needed to protect and manage your interests effectively.
Demystify Complex Strata Legislation
We cut through legislative confusion to provide clear, accurate guidance for dispute management. Our action is swift, professional, and informed by the latest legislation, thanks to the extensive training all our managers undergo.
Independently Australian Owned
Premium Strata is one of the leading independently owned strata title company ensuring transparency and quality.

TESTIMONIALS

What our clients says about us

Over the last 12 months, Premium Strata has received more than 100 Google and Product Reviews, achieving an average score of 4.5 out of 5. *August 2025

Whatever it takes
In 2007, Premium Strata took over as managing agent for our block of six offices and warehouses. We were experiencing a number of issues that had been left to drag on due to our previous manager’s lack of professionalism. Leanne had these sorted in no time. She’s great with people, always contactable, and she gets the job done, whatever it takes. When the pressure’s on, it’s great to have someone around that you know you can count on.
PM MATRAVILLE
Beyond the call of duty…
Leanne willingly took responsibility for an issue we were having with outstanding defects. She didn’t have to, but she did anyway. The situation was stressful and unpleasant for all concerned, but Leanne persisted. Her experience in managing cases like this was obvious in the way she dealt with lawyers, insurers and various consultants. Always very thorough, she follows up, and insists that any action is actually carried out.
AR ROCKDALE
Diamond Service…enduring quality.
I have been involved with Leanne as a strata manager for some years, and in all that time she has never been anything but exceptional in her understanding of clients’ needs and her delivery of service. It was exciting to hear that she has now gone out on her own, and I’m sure that Premium Strata will be a great success under Leanne.
FM DOUBLE BAY
Premium Strata…don’t hesitate.
Leanne and her team’s ready availability and attention to detail on a daily basis are just superb. It’s a pleasure to work with her. I wouldn’t hesitate to recommend Premium Strata’s services. I am confident they are as good as you will find anywhere. Better, in fact.
TP WOLLSTONECRAFT
Extensive knowledge… enormous help.
Inger’s extensive knowledge of current legislation and compliance have helped us enormously with the day-to-day running of our strata affairs, but especially with the extensive repairs required for building defects within affected lots and common property areas.
EW BROOKVALE
A real blessing…
Ms Inger Brettle of Premium Strata has been managing our scheme for over twelve months. It has been a blessing to have a strata manager of her quality assisting us. Premium Strata inherited a chaotic management situation from our previous strata manager, but Inger has calmly and efficiently gone about resolving the difficult issues, one at a time.
RM RUSHCUTTERS BAY
No request is too much…
With Inger’s guidance and efficient processes, our scheme closed with a surplus of funds in the first year. We couldn’t have been happier. Apart from that, the Premium Strata team is a real pleasure to deal with. Nothing is ever too much for them, and no matter how skinny the time-frame, they always deliver.
CP SILVERWATER
First class…nothing less.
Premium Strata’s fast turnaround in response to emails, phone messages, and correspondence, and their dedication to ensuring the strata committee is updated on all matters of compliance is first class.
RR ROSE BAY

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The all-inclusive difference

Our innovative business model has eliminated 95% of Schedule B fees, demonstrating our commitment to effectively resolving client issues rather than merely counting billable hours.

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Some questions & Answers

Frequently Asked Questions

Choosing a good strata manager involves considering several factors:

Experience and Licensing: Ensure they are fully licensed and have a proven track record in strata management.
Communication Skills: A good strata manager should be responsive and proactive in communication.
Service Offerings: Look for comprehensive services that include financial management, maintenance coordination, and conflict resolution.
Reputation: Check reviews and references from other property owners.
Leadership: A Strata Manager should provide you with information, guidance, and proactive support to ensure you’re fully informed to make the right decisions and resolve issues rather than merely acting as a post box.

At Premium Strata, our fully licensed managers handle smaller portfolio sizes, allowing for more personalised and proactive service.

A strata manager is responsible for the administration and management of a strata scheme. Key duties include:

Financial Management: Managing the strata’s budget, levies, and expenses.
Maintenance and Repairs: Coordinating regular maintenance and emergency repairs.
Compliance: Ensuring the strata scheme complies with all relevant laws and regulations.
Communication: Facilitating communication between owners and addressing any disputes or issues.

Strata managers play a crucial role in maintaining and administrating the property and ensuring smooth operations within the strata scheme.

In New South Wales, having a strata manager is not legally required, but it is highly recommended, especially for larger strata schemes. A professional strata manager can handle the complex and time-consuming tasks associated with managing a strata property, including ensuring compliance with regulations and financial obligations with trusted accounting. This helps maintain the property’s value and livability.

For smaller schemes, some owners choose to self-manage, but this can often lead to challenges and inefficiencies. Hiring a professional strata manager can save time and reduce the potential for disputes among owners.

For more information on how our services can benefit your strata scheme, please visit our website or contact us directly.

The average strata management fee in New South Wales varies based on the size and type of scheme. However, regulations, legislation, and accreditations remain the same regardless of the scheme’s size.

Typically, levy charges are determined by the number of assets and the frequency at which they are serviced. Levies are more sensitive to the size of your scheme, where having more lots can help in sharing the overall cost.

While many strata management agencies charge a base management fee plus additional service fees under Schedule B, Premium Strata has streamlined this process. We have eliminated 95% of disbursement fees, focusing on resolving client issues effectively rather than counting billable hours. We maintain a limited list of additional fees, only applying to additional services if required by your scheme.

Learn more about our service and how we can assist your property. Enquire now to get started.

The owners’ corporation is responsible for maintaining and repairing common property, which can include areas within individual lot – beyond the entry door (hallways, lobbies, stairwells, roofs, external walls…) and shared facilities. However, the extent of what is considered common property can vary depending on your specific scheme.

Lot owners are responsible for the maintenance and repairs of their lot property, covering interior walls, fixtures, fittings, and appliances.

At Premium Strata, we act as an agent while partnering with the owners’ corporation to ensure clear communication and effective management of maintenance responsibilities. For more information on how we can assist you, please contact us directly